We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly refund, replace or exchange the purchased items. We will refund 100% of the purchase price including S&H for all USA orders within 45 days from the purchase date. Orders outside of the USA & USA territories, we will refund the total price minus the actual shipping costs to the credit card used during the purchase.
For Bitcoin purchases, Bitcoin refunds are done based not on the number of Bitcoins paid, but based on the USD value of the Bitcoins at the time of the transaction. Due to Bitcoin exchange rate changes, this may mean that the number of refunded Bitcoins will be less than the number of Bitcoin paid if the value of Bitcoin rises between the purchase date and date of refund.
If you have any issues, please contact us via contact form
page. Our preferred contact method is email (contact form) as there is no dedicated telephone receptionist and we may be busy doing orders or other things but we will respond to messages.
RETURNING MERCHANDISE BY MAIL
We can generally resolve issues or send out replacement products without requiring mailing the item back; however, if we do request that items be mailed back, the address is shown in the section below.
Please allow 7 days for the processing of your return.
* Returns for products received as a gift will be refunded with store credit.